settings = get_option('central_tickets_settings', array()); $this->system_url = isset($this->settings['system_url']) ? $this->settings['system_url'] : ''; $this->tenant_slug = isset($this->settings['tenant_slug']) ? $this->settings['tenant_slug'] : ''; add_action('admin_menu', array($this, 'add_admin_menu')); add_action('admin_init', array($this, 'register_settings')); add_action('wp_enqueue_scripts', array($this, 'enqueue_scripts')); add_shortcode('central_tickets_button', array($this, 'support_button_shortcode')); add_action('wp_ajax_central_tickets_redirect', array($this, 'handle_ajax_redirect')); add_action('wp_ajax_nopriv_central_tickets_redirect', array($this, 'handle_ajax_redirect')); } /** * Add admin menu */ public function add_admin_menu() { add_options_page( 'Central Tickets Settings', 'Central Tickets', 'manage_options', 'central-tickets', array($this, 'settings_page') ); } /** * Register settings */ public function register_settings() { register_setting('central_tickets_settings', 'central_tickets_settings'); add_settings_section( 'central_tickets_main', 'Main Settings', null, 'central-tickets' ); add_settings_field( 'system_url', 'Ticket System URL', array($this, 'system_url_callback'), 'central-tickets', 'central_tickets_main' ); add_settings_field( 'tenant_slug', 'Tenant Slug', array($this, 'tenant_slug_callback'), 'central-tickets', 'central_tickets_main' ); } /** * System URL field callback */ public function system_url_callback() { $value = isset($this->settings['system_url']) ? $this->settings['system_url'] : ''; echo ''; echo '

The URL of your Central Tickets system

'; } /** * Tenant slug field callback */ public function tenant_slug_callback() { $value = isset($this->settings['tenant_slug']) ? $this->settings['tenant_slug'] : ''; echo ''; echo '

Your tenant identifier (provided by Central Tickets)

'; } /** * Settings page */ public function settings_page() { ?>

Central Tickets Integration Settings

Usage Instructions

Shortcode

Add this shortcode to any page or post:

[central_tickets_button text="Contact Support" class="my-custom-class"]

PHP Function

Use this function in your theme files:

<?php echo do_shortcode('[central_tickets_button]'); ?>

Manual Button

Add this HTML anywhere:

<button onclick="centralTicketsRedirect()">Contact Support</button>
admin_url('admin-ajax.php'), 'nonce' => wp_create_nonce('central_tickets_nonce') )); wp_enqueue_style( 'central-tickets-css', plugin_dir_url(__FILE__) . 'css/central-tickets.css', array(), '1.0.0' ); } /** * Support button shortcode */ public function support_button_shortcode($atts) { $atts = shortcode_atts(array( 'text' => 'Contact Support', 'class' => 'central-tickets-button', 'style' => '' ), $atts); if (empty($this->system_url) || empty($this->tenant_slug)) { return '

Central Tickets: Please configure the plugin settings first.

'; } $button_id = 'ct-btn-' . uniqid(); return sprintf( '', esc_attr($button_id), esc_attr($atts['class']), esc_attr($atts['style']), esc_html($atts['text']) ); } /** * Handle AJAX redirect */ public function handle_ajax_redirect() { check_ajax_referer('central_tickets_nonce', 'nonce'); if (empty($this->system_url) || empty($this->tenant_slug)) { wp_die('Configuration error'); } $current_user = wp_get_current_user(); if (!$current_user->ID) { wp_die('User not logged in'); } $user_data = array( 'email' => $current_user->user_email, 'name' => $current_user->display_name, 'wordpress_id' => $current_user->ID, 'site_url' => get_site_url(), 'user_role' => implode(', ', $current_user->roles) ); $response = wp_remote_post($this->system_url . '/auth/redirect/' . $this->tenant_slug, array( 'method' => 'POST', 'timeout' => 30, 'headers' => array( 'Content-Type' => 'application/json', 'User-Agent' => 'WordPress-CentralTickets/1.0.0' ), 'body' => wp_json_encode($user_data), 'sslverify' => true )); if (is_wp_error($response)) { wp_die('Connection error: ' . $response->get_error_message()); } $response_code = wp_remote_retrieve_response_code($response); if ($response_code === 302) { $redirect_url = wp_remote_retrieve_header($response, 'location'); wp_send_json_success(array('redirect_url' => $redirect_url)); } elseif ($response_code === 429) { wp_send_json_error('Too many requests. Please try again later.', 429); } else { $body = wp_remote_retrieve_body($response); wp_send_json_error('Redirect failed: ' . $body, $response_code); } } } // Initialize the plugin new CentralTicketsIntegration(); // Activation hook register_activation_hook(__FILE__, 'central_tickets_activate'); function central_tickets_activate() { // Create default settings if they don't exist if (!get_option('central_tickets_settings')) { add_option('central_tickets_settings', array( 'system_url' => '', 'tenant_slug' => '' )); } } // Deactivation hook register_deactivation_hook(__FILE__, 'central_tickets_deactivate'); function central_tickets_deactivate() { // Clean up if needed }